Sign Up

Clear The Air! is currently closed for an indefinite period.

You have a vehicle that you no longer want? Give it to the Kidney Foundation's Kidney Car program.

Recycle Your Old Jalopy

To register, please complete the registration form by clicking HERE.


For all other questions, please contact the Clear the Air! team directly.

Toll-free: 1-888-819-73301-888-819-7330
Fax: 418-642-1323
E-mail: info@faitesdelair.org

To send us your registration and insurance proof : suivi@faitesdelair.org

Fax: (418) 642-1323 / or Toll Free 1-888-642-13231-888-642-1323

Already registered? To access your application status, visit:
http://registration.cleartheairprogram.org/login.html

Clear the Air!: Privacy Policy

The Clear the Air! program (hereafter called the "Program") is the Quebec-based vehicle scrapping program. This program is co-ordinated by the Association québécoise de lutte contre la pollution atmosphérique (AQLPA) with financial support from the Quebec government. As part of this program, members of the public are encouraged to retire their 1999 model year or older motor vehicles for environmentally responsible recycling; in return for recycling their vehicles, Program participants (hereafter called the "Participants") receive various incentives and premiums.

The AQLPA administers and co-ordinates the Program, whose call centre (hereafter called the "Call Centre") is the main point of direct telephone contact with Program Participants.

Vehicle recyclers (hereafter called the "Recyclers") retrieve and recycle Participants’ vehicles.

Incentive providers (hereafter called the "Incentive Providers") propose and provide the incentives given to Participants entitled to these in exchange for their old vehicle.

The AQLPA recognizes the importance of protecting privacy and is committed to maintaining and guaranteeing the accuracy, confidentiality and security of your Personal Information.

This Privacy Policy describes the Personal Information collected from you by the AQLPA as part of this Program, how this Personal Information is managed, and how it is used.

The AQLPA is responsible for the Personal Information it collects, stores and uses as part of the Program.

As a Participant in the Program, you will interact with various organizations; all of these are required to act in accordance with this Privacy Policy, and your Personal Information will never be used or disclosed in any way not described in this Privacy Policy.

1. Interaction with the AQLPA and Its Partners

Program Participants will interact with various organizations in the AQLPA’s Partner network as part of the Program. This section of the Privacy Policy includes descriptions of these various organizations. Initial contact with the Program will either be with a Call Centre by telephone or in writing, or with the AQLPA on the Program’s Web site.

After you sign up for the Program via its Web site or Call Centre, a Recycler will be assigned to retrieve and recycle your vehicle.

Though there is a large number of Recyclers operating in Quebec, only one will be designated by the Call Centre to retrieve and recycle your vehicle.

Once your vehicle has been recycled, your will receive your chosen incentive(s), either from the Call Centre or directly from the Incentive Provider. Your Call Centre will advise you which Incentive Provider will be providing your incentive(s). In addition, you will receive an income tax receipt for your contribution to a charitable organization.

2. What Do We Mean by "Personal Information"?

For the purposes of this Privacy Policy, "Personal Information" means any information about an individual which can serve to identify that individual. Personal Information does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).

3. Why Do We Collect Personal Information?

The AQLPA collects Personal Information first and foremost in order to enable Program Participant Recyclers to retrieve and recycle the vehicle you wish to retire, and to provide you with the incentives to which you are entitled as a Program Participant. We also collect Personal Information in order to monitor the Program’s progress, outreach, impact and effectiveness,, further our public sensitization, involvement and education commitments; and establish, maintain and manage our relationship with you.  Some information is also collected to satisfy the requirements of the Canada Revenue Agency ("CRA") and/or Revenu Québec.

4. What Personal Information Do We Collect?

We collect and maintain various types of Personal Information about individuals with whom we interact which is relevant for purposes that a reasonable person would consider appropriate and necessary for the relationship between a donor to and participant in an environmental program, and the program’s providers and administrators. This may include some or all of the following:
  • information regarding the make, model and vehicle identification number (VIN) of the vehicle to be recycled, as well as vehicle insurance and provincial registration information;
  • name of spouse or partner if participation in the program is joint;
  • as much of our communication is in either English or French, not bilingual, we also collect your preferred language;
  • product and service related information regarding the incentives or rewards you have chosen to receive;
  • other Personal Information to be used for purposes that a reasonable person would consider appropriate and necessary as part of a vehicle scrapping program.

5. How Do We Collect Your Personal Information?

The AQLPA collects your Personal Information directly from you in several ways.  Most of your Personal Information will be collected upon your subscription to the Program. There are two ways to register, and therefore two ways in which your Personal Information will be collected: over the Internet through the Clear the Air! Web site, or through a Call Centre by telephone. If you register through the Program’s Web site, you will provide your Personal Information to the AQLPA through the Web form on the Program Web site. If you contact the Call Centre, you will provide your Personal Information to the Call Centre via telephone or in writing. In addition, the Recycler assigned to retrieve and recycle your vehicle will collect some Personal Information to confirm your identity and that of the vehicle being recycled.

By registering as a Participant in the Program, you are accepting that the AQLPA confirm Personal Information regarding yourself or your vehicle with the vehicle registry and the personal property, securities and liens registry.

6. How Do We Use Your Personal Information?

The AQLPA will not use your Personal Information without your consent for any purpose other than as described in this Privacy Policy, except where permitted or required by applicable law or rules and regulations. Recyclers will use your Personal Information to enable them to retrieve and recycle retired vehicles. Incentive Providers will use your Personal Information to provide you with the incentives or rewards you are entitled to. The charitable organization participating in the Program, i.e., the Quebec branch of the Canadian Kidney Foundation, will use your Personal Information to provide you with an income tax receipt for contribution to a charitable organization based on the value of your recycled vehicle.

The AQLPA will use your Personal Information to facilitate the other aspects of your participation in the Program, respond to requests for information, and periodically keep you informed and up to date on Program activities and other programs conducted by the AQLPA. In addition, the AQLPA, the Incentive Providers, the Quebec branch of the Canadian Kidney Foundation and the Recycler with which you have had direct contact as a Program Participant may use your Personal Information to send you updates, press releases, newsletters, service announcements, and invitations for you to take part in surveys or contests. You may, however, at any time request that any one or other of these organizations stop sending such messages to you. The AQLPA may also use your Personal Information without your knowledge or consent where applicable laws require it to do so.

7. When Do We Disclose Your Personal Information?

The Personal Information you provide as a Program Participant will never be sold or provided to any organization other than the AQLPA, the Incentive Providers, the Quebec branch of the Canadian Kidney Foundation and the Recycler with which you have had direct contact as a Program Participant. In addition, the AQLPA may commission third party service providers to perform various tasks, such as mail our brochures, process donations, fulfill your incentive or reward entitlement, or provide technical services for our Web site. These third party suppliers have access to your Personal Information only if needed to perform such tasks, and cannot retain or use it for any other purpose.

In these cases where your Personal Information gets transferred to a third party, the AQLPA will require from said third party a reasonable guarantee that it will protect your Personal Information in compliance with our privacy practices. The AQLPA will not otherwise disclose your Personal Information for purposes other than those to which you consented or for which it was collected, except as may be permitted or required by law. If you participate in the Program, it is possible that some of our partner organizations use or transfer your Personal Information for auditing purposes or surveys. In addition, the AQLPA may also use your Personal Information without your knowledge or consent where applicable laws require or allow it to do so.

8. Consent

It is important for us to collect, use or disclose your Personal Information only when we have your consent to do so. Depending on the Personal Information’s sensitivity, your consent may be implied (using an opt-out mechanism) or express. You may provide your express consent orally, electronically or in writing. Typically, we will seek your consent at the time we collect your Personal Information. In certain circumstances, we will seek your consent after collection of your Personal Information, but prior to its use or disclosure. If we plan to use or disclose your Personal Information for a purpose not previously identified, we will advise you of this purpose before such use or disclosure.

If you contacted any AQPLA partner organization prior to April 1, 2013, these partner organizations may, depending on the previous interaction, have retained your Personal Information in their databases. Unless you advise those specific partner organizations to remove your Personal Information from their databases, they will continue to use the Personal Information they have collected in the manner and for the purposes for which said Personal Information was originally collected. You may change or withdraw your consent to the use of your Personal Information at any time, subject to legal restrictions. However, in some circumstances, a change in or withdrawal of consent may severely restrict your ability to participate in the Program or our ability to provide you with the incentives or rewards you are entitled to, or make your participation impossible.

9. Where Is Your Personal Information Stored? How Do You Access or Modify It?

Your Personal Information is stored in a proprietary computer database owned and maintained by the AQLPA (hereafter called the "Program Database"). The Incentive Providers that provide you with your chosen incentives or rewards, the charity organization that will send you your income tax receipt for your contribution to said charitable organization, and the Recycler that will retrieve and recycle your vehicle will access your Personal Information using the Program Database, and may also retain and maintain copies of said Personal Information. Each AQPLA partner organization is solely responsible for its proper collection, retention, maintenance, use and disclosure of any and all or your Personal Information in accordance with the Privacy Policy. Each AQPLA partner organization is committed to using and maintaining physical, electronic and administrative safeguards appropriate to your Personal Information’s sensitivity. These safeguards are designed and intended to prevent your Personal Information from loss and unauthorized access, modification or disclosure.

10. Modifying Your Personal Information

Since AQPLA partner organizations use your personal information to contact you, it is important that the Personal Information contained in your file be both accurate and current. If your Personal Information changes during the course of our business relationship, you are responsible for informing us of such changes. You may make a request at any time to view your Personal Information retained by the AQLPA or any of its partner organizations. If you wish to review, verify, update, correct or obtain a copy of your Personal Information, or if you wish to deposit a written comment in your file, we invite you to contact the office of the Privacy Officer for your region at the Call Centre’s address and telephone number. When you contact an agent at the Call Centre, (s)he will collect some information from you to enable your Personal Information held by the AQLPA or its partner organizations to be located and provided to you.

You may query and/or modify your Personal Information free of charge, but a reasonable fee will apply for photocopies and mailing of documents; at the time you make the request, you will be advised of the approximate cost of any photocopies and mailing. You may also, in certain circumstances, request that any or all of the AQLPA’s partner organizations delete part or all of your Personal Information, if said Personal Information is no longer needed for the purpose for which it was collected. Such a request will be responded to within 30 days. When you verify, correct or update your Personal Information, deposit a written comment in your file or request deletion of certain information, the Call Centre agent will advise the other AQPLA partner organizations holding your Personal Information without delay, unless you request otherwise.

11. Clear the Air!  Web Sites

When you visit the Clear the Air! Program’s Web site, your registration is not a prerequisite condition to access. However, by visiting the site, you may be identified by your IP address and cookies, or small data files, that will be sent to your computer through your Web browser. The only other Personal Information we collect and store via the Web site is that information which you knowingly provide to us by corresponding with our employees via e-mail or by subscribing to the Program on line. Non-personal information, such as the name of the domain from which you access the Internet, the dates and times at which you access our Web site, and the Internet address of the Web site from which you may be linking directly to our Web site, is collected and used to determine the volume of visitor traffic on our Web site. This information also enables us to identify ways in which we can improve our Web site to serve you better.

Personal information security is a high priority for the Clear the Air! Program. We manage and maintain the Program’s Web sites and all associated data with technical, administrative and physical safeguards to protect against loss as well as unauthorized or improper access, use, modification and disclosure. All underlying machines and firewalls at network access points are subjected to restricted access. While no computer system can ever be 100% protected against every possible hazard, the Program’s Web sites have reasonable and appropriate security controls to protect them and their information. The Program’s Web site contains links to other Web sites that may be subject to less stringent personal information privacy standards. The Program’s administrators and service providers cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these Web sites. We recommend that you examine these Web sites’ privacy policies before providing them with your Personal Information.  By using any Web site linked with the Clear the Air! Program, you signify your consent to the provisions of this Privacy Policy that deal with the Program’s Web sites.

12. Inquiries, Concerns and Requests for Access

If you wish to submit any questions about this Privacy Policy; review, verify, update, correct or obtain a copy of your Personal Information; deposit a written comment in your file; or request deletion of certain data, please contact an agent at the Call Centre via e-mail at address info@faitesdelair.org or telephone at number (1-888-819-73301-888-819-7330 poste 224 ).  Please note that any request to access Personal Information must be presented in writing via mail or e-mail.

13. Revisions to This Privacy Policy

The AQLPA may modify this Privacy Policy from time to time in accordance with changes in its legal or regulatory obligations, or to reflect enhancements and improvements brought to the processing of your Personal Information. We will post any revised version of this Privacy Policy on the Program’s Web site, and you are encouraged to refer back to it on a regular basis. Any changes to this Privacy Policy will be effective from the time they are posted on the Program’s Web Site; your specific consent regarding the Personal Information you provided will, however, remain in effect, unless otherwise required by law or unless you modify it. This Privacy Policy was last updated on April 1, 2013.












AQLPA Fonds Vert Gouvernement du Québec Environment Canada
  © Copyright , Clear The Air! | Site Map | Credits